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Your guys are a class act and always are willing to go above and beyond. We are comforted in knowing you guys have our members best interest in mind and always have United’s back.

This communication is to compliment the field crews that worked to provide electrical service to me. AJ and James were both professional, knowledgeable and considerate during their work on my property. If they said they would be here on a particular date, they were here at that time. When they had to return, they returned on the day they promised. If I needed to contact AJ for questions, the call or text was answered and assistance or direction was provided. All workers were respectful of my property and to me. All-in-all, I am highly satisfied with their work and their approach to the work. So, your mission to deliver excellent service, as well as the core values of Respect, Accountability, Integrity, Service, Excellence and Safety were delivered by these men and their crews.

Jack, I just wanted to reach out and let you know your crew that I worked with at TSU did an excellent job. I worked with Ben to get the job schedule. He was kind enough to follow-up with me every step of the way. Got it done on schedule. Very satisfied with this new service install. Much better than my normal experience when dealing with utility company hook-ups. Thanks !

"May the favor of the Lord our God rest on us; establish the work of our hands for us" --Psalm 90:17 We are most thankful to wish all a Happy New Year and to share with you what exceptionally professional, thorough, thoughtful, and extremely hard-working individuals are working for Atmos Energy. We live at Kerrville, TX 78028 where for, most of this year, Atmos has been excavating our neighborhood and installing new gas lines and meters. The work has been hard, of course, especially through the torrid summer months and also because this Kerrville neighborhood is an old one whose reference maps are not the most accurate. Because our home was built in 1913 and renovated in the 1970's and again in 2012, the installation of a new gas line and meter provided some challenges because of the design of the front yard with sprinkler systems, concrete, and historic brick. We originally placed a call to the Atmos Customer Service number in May expressing our concern with possible excavation and received a quick response. Over the next months, we had the pleasure of visiting with Atmos and Marco Navarro, all of whom understood our concerns and who worked diligently to ensure that any excavation would be completed along the northern property line and that a new meter would be installed behind the north entrance column vs. on the side of the house which, of course, would require excavation and removal of a paver patio. Upon visiting our home and viewing the area, Atmos and Marco worked together to implement developed then implement a plan. They responded promptly to any calls or texts I sent. Marco and his dedicated crew worked tirelessly to ensure that all excavated dirt was professionally leveled upon the project's completion. I can share that because of the topography of our yard, there was a great deal of dirt moved, and because of his heavy machinery expertise, the area was restored to better-than-original condition. We cannot thank these gentlemen enough for their time, understanding, professionalism, and dedication in alleviating our concerns, especially when there were many, many other issues to address on this project in the neighborhood. We want to ensure that our feedback is placed in their individual HR files and that they, along with their crew members, are recognized for work and customer service beyond the call of duty. These are fine men in your employ. You are very fortunate, as are we, your customers! I'm including Atmos and Marcos on this email and pray that the New Year hold God's abundant blessings for all. Most certainly their hard work is a blessing from God!!! “